| |AUGUST 201819CIOReview· Creating IT & Technology roadmaps, in alignment with the Business Strategy ­ formulating technological roadmap for a horizon of 3-5 years· Functional MIS and Dashboards at various organizational levels for decision making ­ Identification, development and execution of dashboards for each functional role in the organization· Visibility of product from design to delivery stage ­ implementation of technology enabled tools and process to track the product at every stage· Effective product deployment through allocation and replenish-ment ­ Development of Inventory management process and tools to improve planning & replenishment · Transaction systems integrated with customers and suppliers· Enhancing supply chain efficiencies through paperless warehouses ­ implementation of WMS, RFID enabled transactions and automation at back end· Synergy across Businesses (particularly for a big corporate having multiple businesses) for IT tools and services· Develop Knowledge management framework ­ Identification of Knowledge Points across functions and designing of process to capture knowledge in structured way, which may include:· Effective collection and transfer of workforce knowledge· Transfer of relevant knowledge from and to customers, suppliers, partners and collaborators· Rapid identification, sharing and implementation of best practices· Assembly and transfer of relevant knowledge for use in innovation and strategic planning process"The best swordsman in the world does not have to fear the second best. He has to be afraid of some ignorant who has never held a sword in his hand before. He does the thing he ought not to do and catches the swordsman unaware" ­ Mark TwainGap identification is the starting point for planning any IT initiative. Ability to see the `Gap' develops from the belief that the `Gap' is always there. The consumer expectations are evolving rapidly in an E-Commerce and Omni-channel environment. From a brick and mortar store being the only point of contact to order/collect/return the goods, now the consumers wish to have multiple channels and expect inter-convertibility between the channels at various stages of their purchase lifecycle. This poses tremendous challenges to the apparel retail industry. Managing inventory and demand across all channels separately, cross channel reallocation of inventory, pooling of demand across all channels and integration of logistics for all channels are the market differentiators in the apparel retail industry. This requires greater automation of inventory planning and high level of technical collaboration between stores, warehouses as well as logistics partners. Global megatrends are no longer business dependent. Demand sensing tool can be made more & more intelligent by incorporating various external factors in the algorithm like weather forecast, economic conditions, oil price and dynamic behavior of consumers.Building long term sustainability in IT strategy is needed to future proof the business. Need for a robust IT framework is felt much more now than in the past for Business sustainability. Mahesh Khetan
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