| |December 20198DIGITAL TRANSFORMATION AND NEW TECHNOLOGIES INFLUENCING BUSINESS igital Transformation ­ It is the wholesale reimagining and reinvention of how businesses operate, enabled by today's advanced technology. Businesses have always changed with the times, but the confluence of technologies such as RPA, Cloud, Mobility, Social media and Big Data analytics has accelerated the pace at which today's businesses are evolving.The process of digital transformation began few years ago. Think back to how words processing fundamentals changed the way we write or how email transformed the way we communicate. However, the scale of transformation currently underway is drastically more significant, with dramatically higher stakes. For some businesses, digital transformation is a boon.Traditional business modelsTo understand how the businesses that embrace digital transformation can ultimately benefit, it helps to look at the changes in business models currently in process.Some of the examples include:A focus on outcome-based models -- Open the door to business value to core users/internal customers as determined by the outcome or impact on the customer's business.By Ajay Srivastava, Head - Information Technology, HFCL LimitedD IN MY OPINIONAjay Srivastava, Head - Information Technology
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