| | July 20196CIO INSIGHTSCOMPANY OF THE YEARCONTRIBUTORSIN MY OPINIONLAST WORDCXO INSIGHTSThe Shift toward Cloud: Is it a Cost-Effective Process?Scott Haines, Principal Software Engineer, Twilio IncIan Cohen, CIO, Addison Lee Group3138Using Virtual Assistants to Drive Consistent, Multi-channel Customer ExperiencesEvolutionary CommunicationBrad Stewart, Head of NLP, AI Enterprise Solutions, Wells Fargo[NYSE:WFC]27The Next Wave for Conversational PlatformsEvolution of Conversational PlatformsSpeaking the Language: Conversational Platforms in HealthcareCustomer Support ReinventedRajnish Khare, Head Digital Transformation at HDFC BankAnkush Sabharwal, Founder, CoRoverAnil Nileshwar, Director IT Infrastructure services, CiscoPlamen Petrov, VP, Artificial Intelligence and Reddi Gudla, Director-Technology, Digital Solutions & Experience, Anthem, IncDavid Pavlik, Chief Information Officer, Kiwi.com2014083522CONVERSATIONAL UI PLATFORM
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