| | DECEMBER 20196CONTRIBUTORSIN MY OPINIONCXO INSIGHTSCIO INSIGHTSCRM: Monetizing data through customer relationshipsCloud Migration - Reverse Trends (Cloud Data Repatriation) Anand Bhatia, Head ­ Analytics & Digital Marketing, Fino Payments BankHitesh Chaturvedi, Head IT & Infrastructure, Extramark Education Pvt. Ltd. 2117Delivering Happiness: Successful Strategies to WinRakesh Jaitly, Senior Sales Director, Customer Experience Solutions, Oracle India27Adapting to Digital Natives­Lenders Meet Millennials, and All Consumers, on their TermsKamran Bakhtiari, VP, Marketing, loanDepot34Role of CRM in the Digital Business Parveen Sharma, National Director- Information Technology, Shardul Amarchand Mangaldas & Co31Technology Trends for 2020Christian Reilly, Vice President and Chief Technology Officer, Citrix08Featured Solution Providers:Featured Solution Provider:Loyalytics 30Vibtree 20Easyrewardz 26PRP Services 16MiracleCartes 33Reciproci 36CUSTOMER LOYALTYSOLUTION PROVIDERS - 201910 MOST PROMISING SOLUTION PROVIDERS - 201910 MOST PROMISINGCLOUD TELEPHONY
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